What is the Smart Recovery Solutions Program?
The Ingram Micro Smart Recovery Solutions program is a laser and inkjet cartridge and cell phone recycling program. This program is designed primarily for the collection of OEM (Original Equipment Manufacturer) cartridges and previously used cell phones.

Which Cartridges & Phones Do You Collect?
We collect a variety of laser/inkjet printer, fax, and multi-function cartridges and cell phones.

How Should I Package The Items I Am Returning?
Once you register to join Ingram Micro’s Smart Recovery Solutions program, you will have access to the Order Supplies page of the website. A cartridge's original packaging is always the best way to protect the cartridges during shipping. Inkjet cartridges or cell phones can be placed in the original boxes and then shipped in one of our cartons. Toner cartridges in their original boxes can also be placed in our recycling cartons. If the original boxes are not available, use bubble-wrap, newspaper, or other suitable packing material to protect the items. We will not pay for broken or damaged products. Cartridges that cannot be remanufactured are disposed of properly.

How Do I Earn Money with this Program?
When you turn in used ink and laser toner cartridges or cell phones, you will be paid a small amount per item, similar to turning in used soda/pop cans for recycling.

How Much Do You Pay For My Returns?
Empty laser/inkjet cartridges and cell phones are subject to changes in market conditions just like many other commodities. The factors of supply & demand affect the value of cartridges and cell phones. You will be paid at the current market rate at the time of processing.

How Often Are Prices Updated?
Pricing is adjusted monthly and new buyback lists are posted to the website at the beginning of the month. Once you register to join our recycling program, you will have access to these lists.

When Will I Receive Payment for the Cartridges and Cell Phones?
Checks are sent on or before the 15th of the month following the month in which we process your cartridges/cell phone returns. Prices paid are the price in effect at the time of processing.